Terms & Conditions

Welcome to Avistel Computers! These Terms & Conditions govern your use of our website (https://avistel.co.ke/) and the purchase of our products and services. By accessing or using our website, you agree to comply with these terms. If you do not agree, please refrain from using our website or services.

Use of the Website

  • By using this website, you confirm that you are at least 18 years old or have parental consent to make purchases.

  • You agree not to use our website for fraudulent or unlawful purposes.

  • We reserve the right to suspend or terminate access to users who violate these terms.

Products & Pricing

  • We strive to ensure all product descriptions, images, and prices are accurate. However, errors may occur, and we reserve the right to correct them.

  • Prices are subject to change without prior notice.

  • Products are subject to availability. If an item is out of stock after purchase, we will notify you and offer alternatives or a refund.

Orders & Payments

  • Placing an order on our website constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion.

  • Payment must be completed before an order is processed and shipped.

  • We accept various payment methods, including mobile money, bank transfers, and credit/debit cards.

  • If a payment is suspected of fraud, we may cancel the order and notify the relevant authorities.

Shipping & Delivery

  • Orders are processed and shipped within the timelines specified at checkout.

  • Delivery times may vary based on location and availability of shipping services.

  • We are not responsible for delays caused by courier services or unforeseen circumstances.

  • Customers must provide accurate shipping details. Avistel Computers is not liable for delays or losses caused by incorrect information.

Returns & Refunds

  • Returns must be made within 7 days of purchase in their original condition and packaging.

  • Certain items, such as software and digital products, are non-returnable.

  • Refunds are processed within 7 business days after item inspection.

  • Customers may be required to cover return shipping costs unless the product is defective.

  • A 10% restocking fee may apply to non-defective returned items.

Warranties & Liability

  • Products sold by Avistel Computers may be covered by manufacturer warranties, which will be honored as per their terms.

  • We are not liable for damages caused by improper use, third-party interference, or unauthorized repairs.

  • Our maximum liability for any claim shall not exceed the amount paid for the product.

Intellectual Property

  • All content on this website, including text, images, logos, and trademarks, is the property of Avistel Computers and may not be used without written permission.

  • You may not copy, modify, or distribute any content from this website without authorization.

User Responsibilities

  • You agree to provide accurate and up-to-date information when making a purchase or creating an account.

  • You must maintain the confidentiality of your account details and notify us of any unauthorized access.

Limitation of Liability

  • Avistel Computers shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or website.

  • We do not guarantee that our website will be error-free or that access will be uninterrupted.

Third-Party Links

  • Our website may contain links to third-party websites for convenience. We are not responsible for the content or practices of these external sites.

  • Using third-party services linked from our website is at your own risk.

Governing Law

  • These Terms & Conditions are governed by the laws of Kenya.

  • Any disputes shall be resolved through negotiation or legal proceedings in Kenya.

Contact Information

If you have any questions regarding these Terms & Conditions, please contact us at:

Avistel Computers
Phone: +254 723 812590
Address: Rasumal House, 2nd Floor, Shop 22 (2F 22), Opposite Imenti House, Near Heltz Driving Academy, Nairobi, Kenya
Website: https://avistel.co.ke/