Avistel Computers Privacy Policy

At Avistel Computers, your privacy is our top priority. This Avistel Computers Privacy Policy outlines how we collect, use, store, share, and protect your personal information when you interact with our website, make a purchase, or visit our physical store. We are committed to handling your data transparently, responsibly, and securely.

Information We May Collect

To provide you with quality service, Avistel Computers may collect both personal and technical data when you engage with us. This includes:

a) Personal Information

  • Full name

  • Contact number

  • Email address

  • Shipping and billing address

  • Company name (if applicable)

  • National ID (only when required for device warranty or financing)

b) Payment Information

  • Transaction details (e.g., payment method, amount, and date of purchase)

  • Note: We do not store credit or debit card numbers on our servers. All transactions follow PCI DSS standards.

c) Device & Technical Information

  • IP address

  • Browser type and version

  • Operating system

  • Pages visited and time spent on the site

d) Account Information

  • Login credentials (if an account is created)

  • Order history

  • Communication preferences

This Avistel Computers Privacy Policy applies to all data collected across our digital platforms and physical store locations.

Purpose of Collecting Your Data

We collect and use your information to:

  • Process orders and deliver products efficiently

  • Verify your identity and contact details

  • Provide accurate billing and invoicing

  • Send order confirmations, delivery updates, or service-related notifications

  • Respond to inquiries and technical support requests

  • Send marketing communications (only with your consent)

  • Analyze website traffic and improve user experience

  • Comply with legal obligations and prevent fraud

At Avistel Computers, we value your trust and ensure your data is used only for legitimate purposes.

Third-Party Sharing

This Avistel Computers Privacy Policy ensures that we only share your personal data when necessary:

  • With trusted service providers such as payment gateways, delivery partners, or warranty service centers

  • With government or legal authorities when required by law (in accordance with the Kenya Data Protection Act)

  • With our marketing partners, but only if you have opted in to receive promotions

Avistel Computers does not sell, rent, or trade your personal data under any circumstances.

Data Security and Protection

Avistel Computers uses advanced security protocols to protect your information, including:

  • SSL (Secure Socket Layer) encryption

  • Firewall and intrusion protection systems

  • Cloud-based secure data storage

  • Role-based access controls

  • Regular security updates and audits

Despite our measures, no system is 100% foolproof. This Avistel Computers Privacy Policy also encourages users to secure their login credentials and avoid using public networks when accessing their accounts.

Cookies and Tracking Technologies

The Avistel Computers website uses cookies and related technologies to:

  • Customize and enhance your shopping experience

  • Monitor website usage and improve performance

  • Remember your preferences and cart contents

  • Improve loading speed and security

You can manage cookies in your browser settings:

Disabling cookies may limit some features of our website.

Your Rights as a User

Under the Kenya Data Protection Act, users have the right to:

  • Request access to personal data

  • Request corrections to inaccurate information

  • Request deletion of data where applicable

  • Withdraw consent for marketing communications

  • File complaints with the Office of the Data Protection Commissioner

To exercise any of these rights, please contact us using the details at the end of this Avistel Computers Privacy Policy.

Data Retention

We retain your data for as long as necessary to:

  • Complete your orders

  • Comply with legal, regulatory, or tax obligations

  • Provide warranty or support services

  • Improve our internal processes

When data is no longer required, Avistel Computers securely deletes or anonymizes it.

External Links

The Avistel Computers website may include links to third-party websites. This Avistel Computers Privacy Policy does not cover external sites. We recommend reviewing their privacy policies before providing any information.

Updates to This Privacy Policy

Avistel Computers may update this privacy policy to reflect changes in law, technology, or business practices. We encourage you to check this page regularly to stay informed about how your data is handled.

Contact Us

For any questions or concerns regarding this Avistel Computers Privacy Policy, contact us at:

Avistel Computers
Phone: +254 723 812590
Email: avistel2010@gmail.com
Address: Rasumal House, 2nd Floor, Shop 22 (2F 22), Opposite Imenti House, Near Heltz Driving Academy, Nairobi, Kenya
Website: https://avistel.co.ke/avistel-computers-privacy-policy
Visit our Contact Us page for any data-related inquiries.